Your Questions, Answered.
-
Yes. I welcome the opportunity to create bespoke works for private collectors. Whether you require a specific colorway to complement your space or a larger-scale sculptural panel, please reach out via the Contact Form. We will begin with a consultation to discuss your vision, dimensions, and current lead times.
-
Each acquisition includes:
The original sculptural panel(s) or print.
A signed Certificate of Authenticity (included with original sculptural panels only).
A curated conservation kit containing a selection of glass rhinestones in every size utilized on the specific panel or print, housed in glassine envelopes for future professional conservation or repair if ever required.
-
From the moment of acquisition to final delivery, I am personally involved in every step. Each piece - whether an original sculptural panel or a limited edition print - is hand-inspected, signed, and packed by me in my St. Louis studio.
For original panels, you will receive direct updates as your artwork is custom-packaged or crated and scheduled for delivery. For limited edition prints, you will receive a tracking notification as soon as your order is hand-packed and dispatched. My goal is to ensure a seamless and transparent experience from my studio to your home.
-
The artwork is presented in a simple floating frame for photography and safe transit. This framing is not intended as a permanent design element and may be replaced to suit the collector’s space and aesthetic.
Please note that all limited edition prints are shipped unframed. -
To maintain the high-brilliance shimmer and structural integrity of the piece, avoid touching the rhinestone field directly. For routine dusting, we recommend using a clean, soft-bristle brush (such as a large, fluffy goat hair brush) to gently sweep away particles. Please avoid the use of liquid cleaners, compressed air, or hanging the work in environments with high heat or direct, long-term sunlight.
Acquisition Guidelines.
-
Complimentary domestic and international shipping is included with all acquisitions. Each work is secured in custom-built packaging or professional crating, determined by the specific dimensions and structural requirements of the piece.
Original Sculptural Panels: Shipped in professional, heavy-duty crating or reinforced custom boxes to protect high-relief details.
Limited Edition Prints: Shipped in dedicated, crush-resistant mailers with archival internal protection to ensure hand-placed embellishments arrive perfectly intact.
For International Collectors: We ship via "Delivered Duty Unpaid" (DDU). This means your local customs office will contact you directly regarding any import duties or VAT required by your government prior to final delivery.
Timeline & Coordination
For original panels, I will contact you directly to provide a timeline for the crating process and coordinate a delivery schedule. For limited edition prints, you will receive a tracking number via email as soon as your order has been processed and prepared for transit. You will be kept informed throughout every stage of the transit process, from my studio to your door.
-
Sales tax is calculated at checkout based on your location. For international acquisitions, please note that all customs duties, import taxes, and VAT are the responsibility of the collector. These fees are determined by your local government and must be paid to the courier before delivery can be completed.
-
All sales are final. Due to the intricate, hand-crafted nature of the work and the high risk of damage during return shipping, we do not accept returns or exchanges. We want you to be completely confident in your acquisition; please reach out via the Contact Form if you would like to request additional high-resolution photos or a video of a specific piece prior to purchasing.
-
Every acquisition is packed with extreme care, but we understand that accidents can happen during transit. If your artwork arrives damaged, please contact ams@artworkbyams.com within 48 hours of delivery. You must provide clear photos of both the damaged packaging and the artwork.
I am committed to the integrity of my work and will work closely with you to make it right, whether that involves a professional repair, a replacement, or an insurance-backed resolution. Please retain all original packaging materials, as they are required for the carrier's inspection process.
-
While the collector owns the physical piece, the artist (Ashley Strayhorn) retains all copyright and reproduction rights to the work. The artwork may not be reproduced, scanned, or used for commercial profit without express written consent. The artist reserves the right to create prints or digital representations of the work in the future.
-
By purchasing from the studio, you confirm you are of legal age in your jurisdiction to enter into a binding contract.
We make every effort to display colors and textures accurately, but please note that monitor displays can vary and we cannot guarantee a 100% precise representation.
The studio reserves the right to refuse service or cancel an order for any reason.
In the event of a dispute, the parties agree to first attempt to resolve the matter through good-faith mediation. Any legal proceedings arising from the use of this site or the purchase of artwork will be governed by the laws of the State of Missouri.